Meter Reading

JDWD#4 Meters are generally read during the week of the 20th of each month.

To Check Your Reading Follow These Steps, Or Call Us We Would Be More Than Happy To Go Assist You:

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. It is housed in a concrete, metal or plastic box usually marked "water". Remove the lid by using a tool such as a large screwdriver.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. JDWD#4 meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest 10 gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak. One way that we at JDWD#4 help determine if a leak is present is:

A) Make sure that all normal water sources are in the off position. No water should be in use.

B) Then looking at the meter notice the small dial in the middle or small triangle to the left bottom. This is a low flow indicator. If this dial is turning, water is moving through the meter and a leak is present. You may need to watch it for a while it may start to turn, then stop, then turn again..... Any movement indicates a leak and can add up tremendously throughout a reading period. The #1 cause for a high water bill is a unnoticed leaking toilet at the flush flapper gasket. A toilet can leak up to 8,000 gallons a month and not be noticeable!!!!!! Example: If it takes 5 min to fill 1 gallon = 12 gallons per hour = 288 gallons per 24 hrs = 8640 gallons per month. Contact us for toilet test strips, or if low flow indicator is turning shut off floor valve at toilets or any other valves one at a time and recheck meter. This may help to narrow down search areas.        

If your reading is significantly lower than the reading on your bill, there may have been a miss read or transposing of numbers, please contact us and let us assist you in determining the problem.


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